Each client services team includes:

• A Primary Consultant who take responsibility for the day-to-day servicing
• A Secondary Consultant who assists the primary with technical issues and challenges as necessary
• A Managing Director who is responsible for the overall management of the relationship, client communications, and project scheduling.
• Techical resources to solve out-of-scope issues as they arise.
• A 24-hour, 7-day a week emergency support hotline