Dedicated Client Team
WaveTwo provides a team of technology and customer service professionals for each client in order to deliver outstanding service.
Each client services team includes:
- A Primary Consultant who take responsibility for the day-to-day servicing.
- A Secondary Consultant who assists the primary with technical issues and challenges as necessary.
- A Managing Director who is responsible for the overall management of the relationship, client communications, and project scheduling.
- Techical resources to solve out-of-scope issues as they arise.
- A 24-hour, 7-day a week emergency support hotline.
We provide this level of support as its necessary for outstanding IT services, and client piece of mind. Please contact us to discuss.
