• Initial Assessment
• services
  • Remote Monitoring
  • Proactive Server and Desktop Management
  • Remote Support
  • Server and Desktop Backup
  • On-Site Support
  • Project
  • Hardware Procurement
• Client Relationship

On-Site Support

Overview

Our team can perform routine on-site service and stand ready to go on-site if needed. Our experience engineers will work diligently to resolve your issues and complete tasks so your organization can continue to run seamlessly.

Highlights

• Block Hours
• Managed System Discount
• On-Call

Executive Summary

WaveTwo's teams of highly trained technicians are available to go on location for additional service. Whether weekly, monthly, or as needed, our team can perform the work needed to keep your business running at a highest level. Utilize our staff for additional on-site support, emergency service, or to get through higher volume days - we will be there when you need us and standing by when you don't.

A Complete Solution

• Discounted On-Site: All of our monthly managed care services come with this option; our team can be deployed to your site at a discounted rate to resolve the issue your business is currently facing with a covered system. Our crew will work diligently to get your situation resolved so your organization can get back to work.
• On-Site: Our on-site service is reserved for any additional work performed at your location that doesn't involve a managed system.
• Block Hours: Save money by purchasing monthly Block Hours. Our crew will arrive at your location for any routine maintenance or tasks. Don't need any additional work that month? Roll over up to 50% of your block for later use. You may even apply it to project work!