• Initial Assessment
• services
  • Remote Monitoring
  • Proactive Server and Desktop Management
  • Remote Support
  • Server and Desktop Backup
  • On-Site Support
  • Project
  • Hardware Procurement
• Client Relationship

Remote Monitoring

Overview

WaveTwo monitors, troubleshoots and escalates alerts on any issues that may arise from your network. Through our remote monitoring services every aspect and device connected to your network is monitored and issues can be spotted and fixed remotely before you're even aware of it. You can rest easy knowing you have highly trained engineers monitoring your networks vital signs at all times of the day so that your systems stay up and you can concentrate on your business.

Highlights

• Proactive Approach
• Identify Congestion
• Manage Switches
• Manage Routers
• Remote Resolution

Executive Summary

Providing the operational ability to monitor and manage your network infrastructure poses a challenge to executives. Identifying congestion, diagnosing errors, managing appliances, and resolving issues can be a daunting task for over worked staff members. Our team will remotely monitor your network and devices to ensure your organization can continue to communicate and work efficiently. Our team of technicians identifies issues and utilizes remote means to correct the situation. Combining monitoring and remote correction provides your company with the right solution for your network.

The Right Solution

• Monitor Networked Devices: Switches, Routers, Desktops, Servers, and other networked devices are monitored to ensure connectivity and identify potential networking issues.
• Traffic Monitoring: Packets of Data sent along the network are monitored to aid in identifying issues.
• Identify Congestion: Congestion can stem from several different failures within your network. Malfunctioning networking devices, wiring, viruses, desktop and servers may not always be the issue. Our team uses our advanced tools to identify network congestion and remotely correct the issue.
• Manage Switches and Routers: Our team utilizes remote tools to manage your switches and routers. Our team can identify hardware, port, or software failures and correct some of these issues remotely.